Bathroom product quotes and ordering help

Prepare your bathroom product quote with the right measurements, product references and delivery details. Use these answers to confirm your selection before ordering.

How do I request a quote?

Browse the products, add the items you want to your quote list and check the quantities. Continue to the quote request form and include the details needed for your enquiry.

What should I include with my enquiry?

Include the exact product references, quantities, preferred finishes, delivery location and any compatibility questions. Measurements and existing model references can help when discussing replacements.

Can I ask for several products in one quote?

Build a quote list with the products and quantities you want. Add a note explaining which items belong together or which alternatives you would like compared.

How do I confirm availability?

Ask for availability and expected timing to be confirmed in the written quotation for the exact products and quantities.

Do you deliver to all nine provinces?

Yes. Bathroom Shop is an online store delivering to Eastern Cape, Free State, Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga, North West, Northern Cape and Western Cape, including Cape Town. Add your delivery address and any access restrictions to your quote request so delivery charges and expected timing can be confirmed. Remote-area, oversized, fragile or special-order products may need a separate delivery quotation or specialised carrier. See our Delivery Policy.

How do I confirm delivery charges?

Include the delivery address and any access restrictions with your enquiry. Ask for delivery charges and expected timing to be stated in the quotation. Read our Delivery Policy for delivery and collection details.

How do I know what is included?

Read the individual product listing and ask for the supplied components to be itemised. Confirm any additional taps, wastes, traps, fixings or other installation items separately.

Will a new fitting work with my existing products?

Compare the exact specifications and mounting requirements. Include the existing model reference and ask your installer to confirm the planned combination.

Are similar finishes always an exact match?

Use the exact finish names and current product information. Ask for clarification when matching products across different brands or ranges.

Where can I check warranty information?

Ask for the warranty information applicable to the exact product and installation. Keep the written terms with your quotation and product documents.

What should I check before confirming the order?

Review the product references, finishes, quantities, supplied items, quoted charges and expected timing. Confirm any remaining fit or installation questions before proceeding.

Browse products to start your quote list.

Plan your product selection

Use our bathroom and kitchen buying guides to check measurements and prepare your product list. For assistance, contact Bathroom Shop, call 010 500 7354 or email sales@bathroomshop.co.za.

See our Terms & Conditions and Returns & Refunds Policy for the applicable order terms.